FAQ

Q: When will my order arrive?

A: When an order is placed you can expect it to arrive in 5-7 business days (sometimes sooner)

Q: What is the return policy?

A: You can return your item within 30 days if you are not satisfied (click here to view our return policy)

Q: What are the shipping options?

A: We ship with USPS Flat Rate. Depending on the size and weight of your order prices may vary (click here to view rates)

Q: What do I do if I never received my order?

A: If you haven't received your order, please fill out our customer service form

Q: How do I make changes to an order I’ve already placed?

A: Please contact our customer service immediately with "order edit" as the subject. Please include your order number.

Q: What payments do you accept?

A: VISA, Master Card, American Express, Discover, JCB, Diners and UnionPay (UnionPay is not yet available to all users)

STILL HAVE QUESTIONS?

Thanks for submitting!